Skip to main content

Hosting documentation

HaakCo Hosting runs your websites and applications for you. You get an account, one or more environments, and a set of applications inside each environment — with their own addresses, their own administrator logins, their own database, and backups.

These pages describe what you do in the Hosting application at hosting.haak.co. They are written for the person who runs the site, not for the person who runs the cluster.

Where to start​

I want to…Read
Get into the application and pick an environmentGetting started
See whether an environment is healthy, or retry a changeYour environment
Open a site or sign in to WordPress/Moodle as an administratorApplications
Use my own domain nameDomains
Upload files over SFTP or use an SSH shellSFTP & SSH access
Read database addresses and credentialsDatabases
See what is backed up, and ask for a restoreBackups and restores
Read an application's log outputLogs
Cancel hostingCancelling hosting
Get help from a personSupport

What is yours, and what we look after​

You decide:

  • your applications' addresses, including a domain name you already own;
  • application administrator passwords, and who may sign in where;
  • SFTP/SSH logins for your environment;
  • how your environment's CPU, memory and storage are divided between your workloads;
  • whether you want to stop hosting, and on what date.

We look after:

  • the cluster your environment runs on;
  • the pinned application images and their upgrades;
  • the database engine and how its instances stay in agreement;
  • the backup schedule and where backups are stored;
  • TLS certificates for your addresses.

You never edit infrastructure directly. Everything you change in Hosting is stored, and then applied for you.